Calm N Comfy Limited Delivery Schedule

Contact details

Order online or by phone.

If you have any questions feel free to send us an email anytime by clicking the Contact us link at the top right..

Phone us on:
0845 224 7417
9:00am - 6:00pm weekdays for orders and queries

STORE SECTIONS

CARDS ACCEPTED

Delivery Schedule

Store > Terms and Conditions > Delivery Schedule

Terms & Conditions: Delivery Schedule

Your order will be despatched 1 to 2 working days after day of receipt. The 1st attempted delivery then normally additionally takes:

Standard (2nd class): Within 5 business days
Express (1st class): Within 2 business days
Courier (mainland UK except IV & KW Postcodes): Next working day
Offshore Courier (Other UK except Channel Isles): Within 3 Business Days
Premium (all UK): Next working day - best for urgent small items & Channel Isles

These times are not guaranteed but under normal conditions delays are rare. Occasionally we may upgrade your service at no extra charge to you or substitute courier/premium services unless you email us after ordering to instruct us not to. We will never downgrade you to a slower service.

Premium & Courier services have additional tracking facilities included in the service.

Someone may need to sign for delivery unless you have given us permission to leave in a specified place. However, if this specified place is not secure Calm N Comfy will not accept liability for non receipt.

If delivery is not possible a calling card should be left for you to either arrange re-delivery when someone will be in or for you to collect from the delivery depot. If you do not contact the carrier soon after the 1st attempted delivery your goods may be returned to Calm N Comfy, your order cancelled & any postage paid will be non refundable.

Other Points regarding delivery

International orders cannot be taken at present.

Your shipping confirmation email will give instructions to follow for the rare occasions when goods are late.

Terms & Conditions Index

CART DETAILS

Quick Dispatch Times

PRE PAID ORDERS:
1-2 working days after order.

NON PRE-PAID:
When funds clear

Add dispatch to shipping times for your total time to receipt

Shipping Choices

Normal shipping times after dispatch (Excl. w/end, bank hols):
Premium:1 day
Express: 1-2 days
Standard: 3-5 days
Courier:(UK mainland excl. IV & KW):
1 day
(UK offshore)
3 Days

POSTAGE CHARGES

Post is charged by weight. The cheapest choice can be seen in the "view basket" menu unless you remove items.

You can see the cost of different shipping options & select your choice at the 2nd checkout phase before you commit to buying.

PREMIUM DELIVERIES

This service delivers the day after dispatch and is best for urgent light packages or urgent packages to the Channel Isles.

COURIER SERVICE

Deliveries to mainland UK (excl. IV/KW postcodes) are cheapest by our day after dispatch courier service if over 2.25kg.

UK offshore & KW/IV postcodes (excl. Channel Isles) 3 day service is cheapest for parcels over 8kg