Calm N Comfy Limited Purchasing

Contact details

Order online or by phone.

If you have any questions feel free to send us an email anytime by clicking the Contact us link at the top right..

Phone us on:
0845 224 7417
9:00am - 6:00pm weekdays for orders and queries

STORE SECTIONS

CARDS ACCEPTED

Purchasing

Store > Terms and Conditions > Purchasing

Terms & Conditions: Purchasing

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payment online (128 bit secure encryption), or offline by telephone or fax. (In the interest of your data security we do not accept card details by email) .We regret we no longer accept cheques/postal orders due to excessive bank charges. Please do not send cash.

We accept the following UK cards:
Online: Visa, Visa UK Delta, Visa UK Electron, Mastercard, UK Maestro, JCB, Solo
Offline: Visa (except Electron), Mastercard (except Switch/Maestro), JCB & American Express.

When you receive an email confirmation of order from us, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.

Terms & Conditions Index

CART DETAILS

Quick Dispatch Times

PRE PAID ORDERS:
1-2 working days after order.

NON PRE-PAID:
When funds clear

Add dispatch to shipping times for your total time to receipt

Shipping Choices

Normal shipping times after dispatch (Excl. w/end, bank hols):
Premium:1 day
Express: 1-2 days
Standard: 3-5 days
Courier:(UK mainland excl. IV & KW):
1 day
(UK offshore)
3 Days

POSTAGE CHARGES

Post is charged by weight. The cheapest choice can be seen in the "view basket" menu unless you remove items.

You can see the cost of different shipping options & select your choice at the 2nd checkout phase before you commit to buying.

PREMIUM DELIVERIES

This service delivers the day after dispatch and is best for urgent light packages or urgent packages to the Channel Isles.

COURIER SERVICE

Deliveries to mainland UK (excl. IV/KW postcodes) are cheapest by our day after dispatch courier service if over 2.25kg.

UK offshore & KW/IV postcodes (excl. Channel Isles) 3 day service is cheapest for parcels over 8kg